On this page (7)
- Photo ID: driver licence (both sides) or passport photo page.
- Address: bill or bank statement, dated within 3 months.
- Payment proof: only if requested — cover the middle card digits.
- Name and address must match your Bizzo account exactly.
Why Bizzo needs to verify you
Verification (KYC — "know your customer") is required under Bizzo's Curaçao licence to confirm you're over 18, you are who you say you are, and the money is yours. It also protects you: someone who steals your login still can't withdraw to their own account.
It's a one-off process for most players. Once approved, later withdrawals usually go through without new documents unless you change payment method or cash out an unusually large amount.
Which documents Bizzo accepts from Australians
Three types of document cover every request: photo ID, proof of address and proof of payment. Here's what works for each in Australia:
| Document | Accepted examples | Must show |
|---|---|---|
| Photo ID | Australian driver licence (front + back), passport, proof-of-age card | Full name, date of birth, photo, expiry date — not expired |
| Proof of address | Electricity/gas/water/internet bill, bank statement, council rates, ATO or Centrelink letter | Your name and residential address, dated within the last 3 months |
| Card proof | Photo of the card you deposited with | First 6 + last 4 digits, your name, expiry; cover the middle digits and CVV |
| E-wallet / bank proof | Screenshot of the account page or statement | Your name and the account ID/email used at Bizzo |
| Crypto proof | Screenshot from your wallet or exchange | Wallet address used and, if possible, your name on the exchange account |
| Selfie (if asked) | Photo of you holding your ID | Your face and the ID clearly readable in one shot |
How to upload your documents: 5 steps
Uploads happen inside your account, so log in first. The whole process takes about 10 minutes if your documents are at hand.
- Open your profile
After logging in, open the profile/account menu and find the verification or documents section.
- Upload photo ID
Both sides of your licence, or your passport photo page. All four corners visible, no glare.
- Upload proof of address
A full page (not a cropped snippet) showing your name, address and a date within 3 months.
- Add payment proof if requested
Cover the middle 6 digits and the CVV of your card before photographing it.
- Wait for the email
You'll be notified when each document is approved or if something needs re-uploading.
7 reasons Bizzo rejects documents (and how to avoid them)
Rejections are almost always about image quality or mismatched details, not about you. Fix these before uploading and you'll usually pass first time:
Photo problems
- Blurry, dark or glare over text
- Cropped corners or edges
- Edited or filtered images
Document problems
- Expired ID
- Address proof older than 3 months
- Mobile phone bill or screenshot of an app instead of a full statement (often refused)
- Name or address different from your account
Moved house? Update the address in your Bizzo profile (or ask support to) before uploading a bill with the new address, otherwise the details won't match.
How long does Bizzo verification take?
Typically 24–72 hours for a complete, clear set of documents. Expect longer around weekends and holidays, or if support needs extra checks such as a selfie or a source-of-funds document for large withdrawals.
| Situation | Typical wait |
|---|---|
| Clear ID + address uploaded together | 24–72 hours |
| One document rejected and re-uploaded | Clock restarts for that document |
| Extra checks (selfie, source of funds) | Several days, depending on how quickly you respond |
| Withdrawal requested before KYC started | Payout waits until verification is approved |
Source of funds: when Bizzo asks for more
For large deposits or withdrawals, Bizzo may ask where your money comes from. A recent payslip, bank statement or proof of savings usually covers it.
This isn't an accusation — it's a standard anti-money-laundering check required by the licence. Answer promptly, send only what's asked, and keep your own copies. If you'd rather not share financial documents with an offshore operator, consider keeping your deposits smaller.
Know before you play: Bizzo Casino is run by TechSolutions Group N.V. under a Curaçao licence (8048/JAZ2017-067). It is not licensed by ACMA or any Australian state regulator, so Australian consumer protections and dispute services don't apply. Only deposit what you can afford to lose.
Verify now, withdraw faster later
Log in, upload your documents in 10 minutes and your first payout won't be held up by paperwork.
Bizzo login FAQ: quick answers
When does Bizzo Casino ask for verification?
Usually before your first withdrawal, and sometimes after larger deposits or withdrawals, a change of payment method, or unusual account activity. You can upload documents earlier, right after signing up, to avoid delays.
What documents does Bizzo accept from Australians?
A valid Australian driver licence or passport as photo ID, a utility bill, bank statement or government letter dated within 3 months as proof of address, and proof of your payment method if requested.
How long does Bizzo verification take?
With clear, correct documents, reviews typically take 24–72 hours. Blurry scans, cropped edges or name/address mismatches restart the clock, so check your files before uploading.
Why was my Bizzo document rejected?
Common reasons are blurry or cropped photos, expired ID, a proof of address older than 3 months, a screenshot instead of a full document, or details that don't match your account. Re-upload exactly what support asks for.
Is it safe to send ID to Bizzo?
Upload documents only through the verification section inside your logged-in account or channels you opened from the official site. Never send ID to anyone who contacts you first on social media or messaging apps.
Can I play without verifying?
Yes, you can deposit and play. But withdrawals are held until your identity is verified, so it's best to finish KYC before you need to cash out.
Where to next?
Independent guide, not the casino itself. We may earn a commission if you sign up through our links — it never changes our advice. Bizzo is licensed in Curaçao, not by an Australian regulator. 18+ only. Gambling Help Online: 1800 858 858.